QUESTIONS & ANSWERS

Frequently Asked Questions

Find you answer below or submit your question from the contact form.
We wash everything ourself. We don’t send your laundry to a factory that uses big washing machines, high heat dryers and mix all your colour together. We’ll get your laundry done with no issue, the way it should be. And we can help you avoid exorbitant hotel laundry prices.
100% Payment should be made upfront. We do accept any kind of currencies. We only accept Cash.
Typically the next day in the evening for standard service, 6-8 hours for express same day service, over night by noon for express over night service.
Our service areas are pretty wide cover all around Bangkok.
Yes. Simply leave your clothes with the concierge, receptionist, maid, flatmate, guard, etc. and we will pick up/drop off with them.
1. Just fill the order form with full detail. 2. Leave your clothes at the concierge,reception,maid,etc.please don’t forget to put cash in an envelope with the clothes leave more than enough if there is any change will be returned. 3. Just wait for our staff to contact you by E-MAIL or phone.
Average orders weigh around 5Kg which is a couple weeks worth of dirty laundry. A standard size grocery bag full of clothes is about 2-3Kg.
We do our best to accomodate all requests. Just leave a note in the notes section. If something needs individual attention, please submit it as dry clean
No, never. Your clothes are always washed and dried separately.
We use high quality products like Tide, Comfort, and Downy. If you’ve ever had your clothes washed at a local place, when you get your clothes back from us, you’ll know the difference.
Please let us know if there are any problems with your order within 24 hours of receiving your clothes. We are not responsible for normal wear and tear.
No we don’t have any minimum order.

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